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Toll-Free Call Settings

Toll-free calls (also known as freephone) are calls in which the cost of the call is paid for by the receiving party. Usually offered by businesses or other organizations to enable you to reach them without being charged for the call.

Dialing Rules call types toll-free call settings annotated

1 Configure Call Type. Choose the “Toll-Free” call type from this pop-up menu to specify how Toll-Free calls should be handled.

2 Dial Method & Configuration. The Dial Method type & configuration that should be used for Toll-Free calls. Specify the Dial Method type on the left and the specific Dial Method configuration on the right.

3 Update All Call Type Configurations. If you want to use the Toll-Free Dial Method configuration for all call types, click the button to the right of the configuration pop-up menu. This allows you to easily set the Dial Method configuration for all call types but you may still need to modify the individual call type settings (such as local area codes) as necessary for proper dialing from your locale.

4 Prefix. If you need a prefix for Toll-Free calls, enter it here and it will be added at the beginning of your number before dialing. If your number already starts with this prefix, it will not be added by the Dialing Rules.

5 Suffix. If you need a suffix for Toll-Free calls, enter it here and it will be added at the end of your number before dialing. If your number already ends with this prefix, it will not be added by the Dialing Rules.

6 Toll-Free Codes. A list of one or more toll-free codes (e.g., 800, 888, etc.) for your locale.

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